Privacy Policy

Your privacy is important to Flycage. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide to us when you contact us, sign up for our services, or fill out forms on our website.
  • Payment Information: When you pay for our services, we collect payment information such as credit card details or bank account information. This information is processed securely through our payment gateway providers.
  • Usage Data: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our website and hold certain information. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To process payments and manage your account.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To personalize your experience on our website.
  • To analyze website usage and improve our services.
  • To send you marketing communications, such as newsletters and promotional offers (you can opt-out of these communications at any time).
  • To comply with legal obligations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who help us operate our website, process payments, and deliver our services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Storing your information on secure servers.
  • Limiting access to your information to authorized personnel only.
  • Regularly reviewing our security procedures and implementing updates as needed.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any changes constitutes acceptance of those changes.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at: info@flycage.com.